Our approach
Spectrum Powder Coating respects your privacy and only collects information reasonably needed to respond to enquiries, prepare quotes, arrange work and provide our services. This policy explains how information submitted through this website is handled.
Information we collect
When you request a quote or contact us, we may collect your name, email address, telephone number, suburb, project details, coating preferences and any photos or files you choose to provide. Basic technical information may also be processed by our website and hosting providers to operate and secure the service.
How we use information
We use the information to review your project, contact you about the request, prepare or discuss a quote, arrange collection and drop-off, provide services, maintain business records and protect the website from misuse. We do not sell personal information.
Service providers
Information may be processed using service providers that support the website and business, including Vercel for website hosting and photo storage, Neon for database services and Zoho for business email. These providers may process or store information in Australia or overseas under their own security and privacy arrangements.
Photos and quote requests
Photos uploaded with a quote request are kept private and used to assess the job. Please avoid including people, licence plates, addresses or other unnecessary personal information in submitted images.
Storage and security
We take reasonable steps to protect submitted information from loss, unauthorised access, misuse or disclosure. Information is retained only for as long as reasonably needed for enquiries, quotes, completed work, business records or applicable legal requirements, then deleted or de-identified when appropriate.
Access, correction and privacy concerns
You may ask what personal information we hold about you, request a correction or raise a privacy concern by emailing us. We may need to confirm your identity before providing or changing information. We will consider and respond to reasonable requests as soon as practicable.
Changes to this policy
We may update this policy when our website, business practices or service providers change. The latest version and update date will remain available on this page.
This policy provides general information about Spectrum's handling of personal information. For further information about privacy rights in Australia, visit the Office of the Australian Information Commissioner.
Australian privacy information ↗